April 17, 2017
Ms. Rose
Customer Service
8423 Green Terrace Road
Asterville, WA 65435
Ms. Rose
Customer Service
8423 Green Terrace Road
Asterville, WA 65435
Dear Ms. Rose
I am writing this letter to make complaint regarding the product that I purchased recently.
We ordered 100 Bags on 11 April and they were delivered yesterday. We regret that 20 of them were badly scratched.
The package containing these goods appeared to be in perfect condition and we accepted and signed for it without question. It was on unpacking the compact discs the damage was discovered, there are some slightly torn cloth bags. We can only assume that this was due to careless handling at some stage prior to packing.
We are enclosing a list of the damaged goods and shall be glad if you will replace them. They have been kept aside in case you need them to support a claim on your suppliers for compensation.
Thanks You for your attention to this matter.
Cordially yours
Signature
Magdalena
